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Corona FAQ

For now, our office remains open and in business as usual. A couple of our colleagues are present at our office at the Statenlaan 128 in The Hague where they can receive you by appointment if requested. Some of our colleagues work from home and they can be reached by telephone and e-mail. 

You can reach us via:

T 070 - 350 14 00

E info@nelisse.nl

E nieuwbouw@nelisse.nl (new-build development project)

Are you looking for the specific contact details of one of our colleagues? Please take a look at the “This is Nelisse” page.

Of course we are happy to schedule an introductory meeting. In accordance with the prescribed measures by the government and the RIVM, we do take the necessary measures during these appointments. We do not shake hands and we keep an appropriate distance.

It is also possible to make an appointment for a video call via FaceTime or WhatsApp Video. When you contact our office, one of our colleagues will discuss your preferred method and schedule the appointment.

As long as you, the seller, agrees, scheduled appointments for viewings will remain in place. Of course, we will take the necessary measures during these viewings. For example, we welcome two people per viewing, we do not shake hands and we keep an appropriate distance. We also ask the viewer not to touch anything in the house. Would you like to schedule a viewing? You can contact our office.

Should you or the viewer prefer not to have a physical viewing, we can also provide a digital viewing in the form of a video or live video via FaceTime or WhatsApp Video. To arrange this you can contact our office.

Of course you can always contact one of our new-build development specialists by phone or send an e-mail to nieuwbouw@nelisse.nl. We can make an appointment at our office or online, discuss your options and wishes over the phone.

Yes, you certainly can. 

A physical inspection of the property is necessary for an appraisal report. We will take all the necessary precautions to protect the health of your family and that of our colleague’s as much as possible. We ask you to only be present with the residents directly involved in the appointment. Preferably our appraiser walks through the house alone. 

For an appraisal of commercial property, we decide for each case if a physical viewing is necessary. The appraiser will discuss this with you.

Our office remains open and our colleagues remain available to you during business hours. However, we only receive clients at the office if an appointment has been scheduled in advance. Some of our colleagues work from home. It goes without saying that our colleagues will stay at home in case of symptoms of the virus. 

Our colleagues can be reached via a large number of online channels. Think for example of FaceTime, Whatsapp Video and Skype, but naturally also by phone and e-mail. 

We follow the developments surrounding the virus closely and comply with all prescribed measures by the government and the RIVM. We regularly wash our hands, keep an appropriate distance with colleagues and customers and our office is cleaned regularly.

For further information about our methods and the measures taken to ensure the safety and health of our colleagues and customers, please contact our office at 070 - 350 14 00 or info@nelisse.nl

 

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